Rob Rosen – Chief Executive Officer
Rob joined NAI in 2008 as CEO. He has many years of previous experience in managing manufacturing operations, including positions in general management, strategy and business development, operations, supply chain, engineering, sales and marketing. He also has over 12 years experience in investing in/acquiring manufacturing businesses and working with them to build their internal capabilities, become more customer-focused, and grow. At NAI, Rob focuses on enhancing the Company’s internal capabilities, on developing processes that reflect the Company’s stronger focus on its customers’ evolving needs, on building long-term relationships with customers and on guiding the Company’s continuing growth.
George Wheelwright – Vice President, Sales and Marketing
George has worked in the hoist and crane industry for over 28 years and has been with North American Industries since 1991. During that time, he has served as a Sales Engineer, Senior Applications Engineer, and he has led the sales team as Sales Manager for the last five years. Over this time period, George has worked on thousands of projects in industries as diverse as salt mining, aerospace, molten metal, military, energy and bridge repair. He has particular expertise in unique applications and unusual needs. Examples of George’s work include designing and selling systems for explosion-proof applications on the Northern Slope of Alaska, the handling of satellite systems for the U.S. Air Force, lockgates for hydroelectric power plants, petroleum applications in Arabia, Tanzania and Nigeria and the handling of scientific lab modules for the space shuttle.
Dan Osborn – Vice President, Engineering and Operations
Dan has over 18 years engineering experience in the material handling field and has spent the last eight years in the crane industry. Since arriving at NAI in 2007, Dan has designed crane systems with unique applications such as special runway attachment systems, rotating trolleys and offset endtruck orientations. Prior to joining NAI, Dan engineered hundreds of material handling systems, including a project valued at over $13 million for a major truck manufacturer. That project’s scope included designing fully-automated sand handling and mold handling systems spanning four adjacent buildings for the truck manufacturer’s in-house foundry.
Patrick Toner – Sales Manager
Patrick has been with NAI since 2003. Since February 2011, Patrick has led the Company's estimating and sales teams in developing custom and cost-effective solutions for NAI's diverse base of customers. Prior to this role, Patrick was a Senior Sales Engineer, and before that he was Sales Coordinator. Earlier in his career, Patrick held several positions, including Senior Account Executive and Program Manager, at a technical products manufacturer, where he was responsible for managing OEM relationships on a global basis. At NAI, Patrick has worked with a wide variety of customers in various industries and applications, including military and municipal applications, tunnel construction gantries, nuclear facilities, airport hangars, chemical processing facilities and gantries for handling wind power turbines.
Bernadette Groves-Wright – Director of Aftermarket Parts and Services
Bernadette has worked at NAI since 1997 and has been head of its aftermarket sales group since 2004. She has also held the position of Customer Service Manager and worked in installation management, inspection program set-up, logistics, purchasing, and parts sales. She also served as Project Manager of a $5 million crane manufacture and installation project. Prior to joining NAI, Bernadette was the international director of customer services for a manufacturer of environmental controls. In that role, she served as an executive board member and was responsible for ISO9000 internal audits. She also successfully negotiated government service contracts, led a company-wide ERP implementation project and managed engineers, installers and inspectors.