Services from NAI

Overview

NAI offers a comprehensive suite of services that begins with our highly-consultative selling process and extends through inspection and repair services for cranes that have been in service for many years.

What sets our services apart?  We have designed our service offerings to be flexible enough to meet your specific needs.  Our sales quoting process can be quick for those who know exactly what equipment and services they want, or it can be highly consultative if you have an overhead lifting challenge and are not sure what the best solution is.  Likewise, our installation services can range from an all-inclusive turnkey solution to a far more limited working supervisor service.  Based on your expertise, certainty and budget, we have a solution to suit you.


Sales and Engineering

The depth of NAI’s engineering resources allows us to take on complex projects – from a 110 ton outdoor gantry crane for bridge and road repair to a custom-designed indoor lifting system for a US Military ordinance testing lab. Our sales and design engineers are accustomed to unique requirements, such as crane systems designed…Learn more about Sales and Engineering »


Project Management

We believe that you should have one primary point of contact, from the date of order though project completion, to ensure clear and simple communication.  We staff our project management team with engineers who are able to manage all project-delivery functions, both technical and commercial.  This ability to be involved in all aspects of…Learn more about Project Management »


Installation

We are committed to performing quick, efficient, safe and unintrusive installation services.  The goal for each project is to cause as little disruption and inconvenience to your operations as possible.  We continually invest in state-of-the-art tools, such as laser alignment instrumentation, custom-built rail jigs and adjustable runway tie-backs, to achieve…Learn more about Installation »


Inspection and Repair

NAI provides timely, quality service by dispatching local, qualified and experienced crane technicians to your facility. This can be a single service visit or a renewable single- or multi-year plan to address your specific needs.  NAI maintains a network of authorized repair centers across the country and is able to accommodate your needs…Learn more about Inspection and Repair »


Refurbishment

We provide crane refurbishment services for cranes that we manufactured as well as for cranes supplied by other manufacturers, providing new components and parts so that it functions as if it were new.  Many of our customers choose to refurbish existing crane equipment instead of making the more significant investment in new…Learn more about Refurbishment »

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